MRA Grant Claims: Audit, Submission and Getting Paid
The MRA Grant is reimbursed, not advanced. This page covers the audit, the single-and-final claim rule, the deadlines that void a claim and how long the money actually takes to arrive.
The Rules That Decide Whether You Get Paid
1. Reimbursement only
The MRA Grant is administered on a reimbursement basis. Enterprise Singapore does not provide the grant as a cash advance, so you must be able to fund the full project cost yourself first.
2. A single, final claim
MRA accepts one claim per project. Qualifying costs are based on the quotation submitted at application stage and the approved quantum is final — additional expenses billed by your vendor after the activity is completed cannot be claimed.
3. Three months to claim
Claims must reach Enterprise Singapore no later than 3 months from the end of the project qualifying period, and by the deadline in your Letter of Offer. Miss it and Enterprise Singapore reserves the right to refuse payment.
4. Deliverables decide the amount
Your Letter of Offer lists the project deliverables. Non-compliance results in pro-rated or rejected claims — the auditor verifying your costs is a separate step from Enterprise Singapore assessing whether the project was completed satisfactorily.
5. You must have paid
Auditors verify supportable costs against documentary evidence that all payments were duly made by the applicant. Where your overseas entity paid, inter-billing can transfer the expense back to the Singapore applicant.
Also worth knowing: change requests
Need to extend the project, shorten it or change vendor mid-project? Submit a BGP Change Request before the project end date. Note that requests to increase the original grant amount will not be considered.
The Audit Step
Every MRA claim is verified by an Enterprise Singapore-appointed auditor before payment.
Contact details for Enterprise Singapore's appointed auditors are in Annex 6 of your Letter of Offer on the Business Grants Portal, issued when your grant is approved. The auditor's role is to verify and confirm that costs were incurred in accordance with the provisions of the Letter of Offer.
- Audit cost
- Starts from S$200, depending on audit scope
- Support level
- Supported up to 50%, capped at S$500
- Cap treatment
- Project and audit costs are subject to the same pillar cap
- After audit sign-off
- Enterprise Singapore separately reviews project deliverables and may raise queries even after the auditor has approved the costs
Submitting Your Claim on the Business Grants Portal
Enterprise Singapore's step-by-step claim process.
- Log in to the Business Grants Portal with your Corppass.
- Under the Claims tab, click File new claim.
- Select the project you are claiming for.
- Assemble your documents before proceeding. Your Letter of Offer specifies exactly what is required for claims submission.
- Confirm your contact details are current, then continue.
- Upload and tag all supporting documents. They must clearly demonstrate that every project deliverable stated in the Letter of Offer has been met.
- Complete the Declare & Review section carefully and tick the acknowledgement checkbox.
- Review the claim, accept the Terms and Conditions and submit.
How Long Disbursement Takes
| Payment method | Timing after claim approval | How to set up |
|---|---|---|
| PayNow Corporate | Approximately 14 working days | Register your UEN for PayNow Corporate with your bank |
| GIRO | Up to 8 weeks | Submit bank account details to Enterprise Singapore via FormSG |
You will receive an email confirming the transaction at the address held in the Business Grants Portal. If speed matters to your cash flow, register for PayNow Corporate before you file the claim.
Where Claims Go Wrong
The most common reasons a claim is pro-rated or rejected.
Deliverables not evidenced
The activity happened, but the documentation does not prove it against the Letter of Offer — no exhibitor listing, no branded booth photographs, no Notes of Meetings with named attendees.
Content not adapted to the market
For marketing and PR claims, translated or replicated existing content does not qualify. Enterprise Singapore looks for new content built for local preferences, culture and business practice.
Group instead of one-to-one meetings
Business matching meetings must be one-to-one, in person, at business premises — not at events or tradeshows and not in groups.
BD staff presence not documented
Overseas Marketing Presence claims need work authorisation plus residency evidence covering at least 50% of the project duration. Below that, claims may be pro-rated or rejected.
Extra costs claimed late
Only the costs in your approved quotation count. Vendor variations billed after the fact are not claimable, because MRA accepts a single and final claim.
Deadline missed
Three months from the end of the project qualifying period and by the Letter of Offer deadline. If you need more time, the change request must be submitted before the project end date.